runDisney FAQs

Behind The Mouse

Disney World Transportation (1)

How Do I Get To The Race?

If you are staying at a Disney World Resort, Disney will provide transportation by bus. If your race starts from EPCOT and you are staying at a Magic Kingdom hotel, you can catch the Monorail, which is the quickest way.

Please allow 2 hours before race if you are taking a Disney bus. Also, allow 2 hours after the race to return to your hotel after the race. These are especially true if you are running a half or full marathon.

If you are staying off property, please arrive at least 1 hour before race time, especially for the half or full marathon as the parking can take an excessive amount of time just prior to race.

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Disneyland Transportation (1)

Does Disney provide transportation to the races from the hotels?

Disney in the past has provided transportation from certain hotels in the local area. If you are staying at a Disney hotel or one within a few blocks of the hotel we recommend that you plan on walking as most hotels are within a 10-15 minute walk of the start line.

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Expo (1)

Is there a place beside the expo to buy official runDisney merchandise?

Yes, there is limited number of items available on the Disney Store website. Please note that event specific items are only available a few weeks after the event.

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General (6)

Will they allow me to run if I am late?

According to runDisney you must be in your coral 30-60 minutes prior to racetime or you may not be allowed to race. What we have seen is that as long as the last person, in the last coral has not crossed the Start line, you will be allowed to run.

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Are the Balloon Ladies official pacers?

No, the Balloon Ladies are not official pacers from runDisney. They do though on their own walk a 16 minute mile starting 30 seconds after the last person, in the last coral, crosses the Start line.

You can’t miss them if they pass you, they both have balloons tied to their waist with signs that state 16 minute mile.

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What does it mean to get “swept”?

The pacing requirement for all runDisney events is to keep a minimum of a 16 minute per mile pace. This is calculated based on when the last runner in the last coral crosses the Start line. If you fall behind the 16 min pace requirement then they may sweep you.

Normally they sweep a group of people by pulling 1 or 2 buses across the racecourse, thus blocking all the oncoming runners from continuing the race. After being loaded onto the bus you will be magically transported to the Finish line. Rumors are that while on the bus you receive your race medal, but will not receive any special challenge medals such as the Coast to Coast or multi-race challenges like Dumbo or Dopey.

When and where to sweep runners is strictly up to the race official. In the past when temperatures were extremely hot, they have been less strict. There is no guarantee as to when or where or if they will sweep.

During shorter races like the Family 5k’s they do not sweep unless for medical reasons. As you get into the longer runs they become stricter and stricter as they need to open roads and the parks.

As a side note, if you are swept, just accept. People in the past who have protested have been banned from all future runDisney races. In addition, the Cast Members doing the sweeping are just doing their job, the decision was made by a race official.

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Does my family need tickets to view the race inside the park?

If the park has not opened, then they do not. If the park is open, then they will.

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Is there a cure for the runDisney addiction?

No, but you can find plenty of support groups on our list of Disney Running Groups.

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How Do I Volunteer At A runDisney Event

Every event has different requirements. You can check out the runDisney volunteer page for more details.

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Packet Pickup (3)

I ordered the wrong size shirt, can I exchange it?

In the past runDisney has provided a table where you can exchange your race shirt. You must first proceed to the packet pickup and get the shirt you ordered, then head over to the exchange table where you can exchange your shirt based on availability.

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Can I Buy or Sell A Bib?

According to runDisney’s website “Race registrations are non-transferrable from one participant to another.” Although many people have unofficially sold their bibs to another party, runDisney frowns on this process. Even though according to runDisney “Entry fees for the … events are NON-REFUNDABLE,” you do have the ability to transfer the bib to another race, with a fee, in the event of an emergency, this is called a deferral.

As a side note, if you decide to sell or buy a bib, runDisney has the right to remove you from the race and/or ban you from participating in future events. In addition, please be careful when purchasing a bib for an unknown party as there are potential risks. Some people have been left holding a bag without a bib.

Also note, that as of Wine and Dine 2014 all participants will be required to pick up their own bib. No exceptions.

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Can someone pick up my packet for me?

Yes, but they will need the following:

  1. The original signed waiver (not a copy)
  2.  A copy of your driver’s license or passport
  3. A bib pick up authorization form, signed and dated by you and the person picking your bib up. This form is available in the bib pick up section of the Runner Info section on the Event page of the race on runDisney’s site.
  4. Their ID.

As of Wine and Dine Half Marathon Weekend 2014, participants will be required to pick up their own bib and packet from the Expo. No exceptions.

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Registration (2)

Is there early registration?

For some events runDisney offers early registration for special groups such as Disney Visa card holders, Annual Passholders or Disney Vacation Club members. The links to the early registrations are sent out to the appropriate members. If you are a member of one of these groups, make sure you are signed up to receive emails for them.

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Are there any discounts?

The discounts runDisney provides are on a random basis. They often have discounts for Disney Visa Rewards card holders and Disney Vacation Club members. If there are any discounts available you will be notified via the group. runDisney also offers discounts to certain runners groups. Please contact runDisney for more details.

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